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Index Page » Business & Services » Customer Care
 

Customer Care

 
 

Customer Service Fiasco - Where Were You When Bob Left Your Store?

Bob was a loyal repeat customer until he met Sherri. In only one short month, Sherri was able to des ... - Harmony Thiessen
 

Fun Email Quiz

Are you creating a positive, professional impression when you email your co-workers and customers? O ... - Kelly Watkins
 

The death of customer servie

The other day a reporter call to interview me on the ?Death of Customer Service?. My first reaction ... - Margo Chevers
 

Customer Retention - Do You Know Who They Are?

If you saw dollar bills blowing in the parking lot, you'd run out after them. - Cary Weston
 

The Branded Customer Experience - "We Never Say No"

Colin Shaw urges you to ensure that your branding and marketing activities are aligned with your Cus ... - Colin Shaw
 

How to Find A Trusted Graphic Design Company or Web Designer

It's long been held that trust goes a long way in building strong long term design relationships. Bu ... - Horatio Farquaar
 

Poor Customer Service = Deal Breaker

It is time once again to acquaint American companies with the validity of this formula. - John Dir
 

Customer Loyalty

Customer loyalty is a rather ephemeral term as are online customers. We will explore loyalty with a ... - Paul Hathaway
 

Mail Services to Benefit Any Business

All businesses, no matter what their type, will receive mail. Bills, payments, invoices, merchandise ... - Joel Meadowridge
 

Why Passenger Surveys are a Transport Operators Best Friend

Transport operators who provide a public service are often faced with criticism from all sides. Onli ... - Martin Day
 

5 Ways Customer Service Managers are Implementing to Increase Customer Focus

How would you like to keep 70% of your lost customers? - Vera Haitayan
 

Customers "R" Us!

According to best-selling author, keynote speaker, and President of Customersatisfaction.com, Dr. Ga ... - Dr. Gary S. Goodman
 

Increase in Customer Sales = Increase in Customer Service

One of the most popular questions asked in online business forums or even by my customers and subscr ... - Maida M. Barrientos
 
 

Gift a Basket with Toll Free Numbers

Gift baskets come in a wide range of styles, packaging and content. There is a gift basket for every ... - Amit B Sharma
 

Clients...Do You Really Need Them?

Running a successful business takes a lot of energy and there are so many areas that as a business o ... - Lorraine Pirihi
 

How to Handle Irate Customers

When you get aggressive customers, it is easy to become defensive. A great customer service officer ... - Paul Smith
 

Customers - Hold Onto What You've Got

You probably spend a great deal of your time looking for new customers or clients. However, are you ... - Alan Fairweather
 

Customer Service Speaker Says Consumers Should Resist Service Bundling

You?ve probably received a flyer recently from your phone company that offers a discount if you purc ... - Dr. Gary S. Goodman
 

Call Centers

The Call Center industry provides a large percent of employment in the United States. There are many ... - Damian Sofsian
 

Breaking the Ice and Winning Over the Client!

Wherever you turn these days you?ll find articles covering every business strategy and tactic availa ... - Robert Moment
 

Generate Word of Mouth in Six Steps

Do you want a low cost way to generate more customers for your business? This article provides six s ... - Alan Fairweather
 

A Wonderful World with Two Words

Is it time to put two simple words back into circulation? Could these two small words make a differe ... - Ralph Roberts
 

Create Win-Win Deals With Your Competitors

Are you using your competitors to better serve your clients? If not, this article will be an eye-ope ... - Jeanette S Cates, PhD
 

The Eight Rules of Good Customer Service

If the Bill of Rights was written today, it would likely include the right to complain. Americans lo ... - Manik Thapar
 

9 Tips On Handling Complaints

Complaints are a reality of business. Every company, no matter how great, responsive, or caring, rec ... - Jim Logan
 

Boomerang Customers- What You Might NOT Think Brings Them Back!

With all of the calendars and PDA's and lists I make I recently did a really dumb thing. I forgot my ... - Anne M. Obarski
 
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