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Index Page » Internet & Computers » Advertising & Marketing
 

How Effective is Your Email? How Can You Tell?

 

Is your email getting to your list members? If so, how many of them are opening your message? If the email isn't getting through, how many of your messages are "undeliverable" because of a bad email address? And how do you find out what these numbers are?

In order to test the effectiveness of an email campaign, you need to use html email. Although I have fought against it for several years, I consented to use it this one time in order to do the necessary tracking.

First, you need to prepare the email. I use the OnlineSuccessCart.com system, so I created the html email in my web creation program and pasted it into the broadcast window. Then I pressed the send button.

I sent a similiar announcement to each of my major lists. And the numbers started pouring in...

Emails sent: this is the total active on the list

Undeliverable: these email addresses bounced or had not completed the newly implemented AOL double opt-in process

Now I had a percentage of the total emails that were undeliverable. My numbers range in the 4-8% range, but I know a lot of Internet marketers who are fighting 25-30% of their lists who are undelivered. Undeliverables is the first figure you want to check.

Next the numbers started returning on the number of people who opened the email. You see, when you open an html email, the sender is able to track it. That's one of the reasons some people (me!) have fought against html email. Plus, it puts a drain on the system resources all along the line as the email is sent, then the opened message counts are returned.

As I tracked the open rate over the next 24 hours it was interesting.

Within 6 hours, 11% had opened the email.
Within 12 hours, 12% had opened the email.
Within 24 hours, 14% had opened the email.

As a final tracking mechanism, I provided a tracking link within the body of the email. If someone wanted to pick up the gift I offered, they clicked on the link.

Within 6 hours, 32% of the people who had opened the email had clicked on the link.

Within 12 hours, it was up to 36% and that's where it's stayed.

So what can you learn from this lesson?

1. Not everyone on your list is getting your email. A growing number of them are not, as you've been reading in the Internet marketing literature.

2. Not everyone who receives your email opens it. Well, at least they don't open mine right away (grinning). Instead, some wait a day or two - or maybe a week or two. Or they just file it. Or (shudder!) delete it. And remember, when you send out html instead of plain text there are some people who simply cannot open it.

3. Not everyone who opens your email takes action - even if the action involves a complimentary copy of a $20 book.

4. You don't know anything for certain until you track it.

5. You must continue to track results over a period of time in order to see trends and what's working

So stop fooling yourself and get the facts. You'll be amazed, but you'll be informed. And you'll understand your online success rate much better.

For details on how I tracked these results, send an email to tracking@techtamers.com

Author: Jeanette S Cates, PhD
 
Author Bio:

Jeanette S Cates, PhD

Jeanette S. Cates, PhD is the creator of the Online Success System and author of Online Success Tactics: 101 ways to build your small business.

Dr. Cates is a frequent speaker at state and national conferences, with more than 300 presentations to her credit. Her fast-paced, information-packed presentations and her knack for explaining cutting-edge technology in easy-to-understand terms have gained her the reputation of being The Technology Tamer?. She has taken that same experience and applied it to the Internet to become your Online Success Guide.

As the owner of TechTamers she has developed a full line of learning materials, including more than 100 technology-based workshops, ranging from Introduction to eLearning to the 8-hour website. In addition, she has authored numerous tips booklets, special reports, ebooks, and audio albums. In 2001 she launched Tech4Speakers.com, a site dedicated to helping speakers use technology more effectively in their presentations, products, productivity, and online presence.

Jeanette is a Certified Technical Trainer and is conversant with more than 200 software programs. She is also a Robert G. Allen Infopreneur Master Trainer. In that capacity she edits the InfopreneurLibrary.com, an online resource for people who create and sell Information Products. She co-hosts the bi-annual Womens Power Summit and heads WINfopreneurs, the site for Women Infopreneurs.

Dr. Cates holds a PhD in Instructional Design and Technology and an M.Ed. in Adult Education, both from the University of Texas at Austin. She earned a B.S. in Business Administration from Trinity University. She is listed in Who?s Who of American Women and is a member of Women in Technology International and the National Speakers Association. Jeanette has been featured in PC World, Computer Shopper, and TechRepublic, among other technology-related publications.

Jeanette has been married for 36 years to Bob Cates, an Internal Auditor. They have three daughters ? Stephanie, Jennifer and Vicki, and are the proud grandparents of J.R., Heather, Megan, and Jaycie.

 
 
 

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